Terms of service

Terms of Service

Last Updated: July 3, 2026

Welcome to FMV Mart. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing products from FMV Mart, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

  • We strive to ensure all product descriptions, images, and prices are accurate.

  • Prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

  • We reserve the right to modify product prices, descriptions, or availability without prior notice.

  • We may discontinue any product at any time.

4. Orders

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or other valid reasons.

  • You will be notified if your order is cancelled.

5. Payment

We accept the payment methods displayed during checkout, including Cash on Delivery (COD), where available.

Payment must be completed according to the selected payment method before an order is processed (except COD orders).

6. Shipping & Delivery

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

FMV Mart is not responsible for delays caused by shipping partners after dispatch.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review that policy before requesting a return or refund.

8. Intellectual Property

All content on this website, including text, logos, images, graphics, product descriptions, and website design, is the property of FMV Mart and may not be copied, reproduced, or distributed without prior written permission.

9. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.

  • Provide false or misleading information.

  • Attempt to interfere with the website's security or functionality.

  • Upload harmful software, viruses, or malicious code.

10. Limitation of Liability

FMV Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

11. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you agree to the collection and use of your information as described in that policy.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact information provided on our website.

Thank you for shopping with FMV Mart.